![]() having an open network of lockers where couriers can store parcels from multiple vendors. “You can put these units anywhere you like - next to the office buildings, in rural areas where you don't have a store so you basically kind of expand your business by just putting in one unit,” she said, noting that she envisions the U.S. The kiosks collectively hold up to 2,000 totes and keep items chilled below 40 degrees.Ĭleveron’s grocery kiosk aims to be an outdoor solution that can solve last-mile challenges, Väli said. Bell and Howell also manufactures standalone pickup kiosks that can bolt onto stores or operate as standalone locations. The firm's "XL" solution includes seven separate automated kiosks that operate similar to ATMs, each with its own drive-up parking spot. Startups are also working on technology that adds automation to unmanned pickup. Later this year, Albertsons will add contactless pickup lockers from Bell and Howell to select stores in Chicago and the San Francisco Bay Area. There are now signs that interest in pickup lockers, which promise labor savings for retailers and more flexible collection times and locations for consumers, is increasing. Pickup lockers that securely store orders either at the store or off-premise have gained traction in recent years, with Hy-Vee among the fleet of grocers that have piloted the technology. While most of these locations have reopened to shopper traffic, the idea of deploying more dedicated pickup facilities has gained traction as online grocery demand has stayed high. The perks of pickup-only spotsĭuring the pandemic, grocers like Kroger, Whole Foods and Giant Eagle converted stores to pickup-only locations out of necessity. “I think the big shift has gone from the fact that, ‘Do we need click-and-collect?’ to the actual question, ‘Oh, I really need click-and-collect, but what kind of solution?’” Edith Väli, marketing manager for Cleveron, a firm that manufactures automated pickup solutions, said.
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